Overview Skills Taught Learning Outcome Details Opportunities Interpreting fare rules and e-ticket data elements is key to satisfying and retaining customers. With the abundance and complexity of today’s fare options, travel customers expect you to provide a service that is accurate, quick and affordable. This course teaches the language of fare construction and fare rules so you […]
Overview Skills taught Learning outcome Details Opportunities Learn what it takes to work at one of the airline industry’s most visible airport positions and obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport. The course is designed to complement the training requirements outlined […]
Overview Skills taught Learning outcome Details Opportunities Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations. This course […]
Overview Skills taught Learning outcome Details Opportunities This diploma helps acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. It helps provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills […]
Overview Skills taught Learning outcome Details Opportunities This diploma will provide students looking to join the air transport industry or professionals looking to move into the industry, with a solid understanding of the industry. Learn about the history of aviation, its different components and interdependencies among: airlines, airports, civil aviation authorities and air navigation services […]